Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"I was in your store last Saturday. I came in just to look at gift ideas and walked out with new riding gear (head-to-toe) for my son. I wanted to take a minute and compliment your staff. I'm hoping this gets forwarded to a manager because your employees were the nicest, most helpful, professional that I have ever encountered and they deserve to be recognized. In particular, a young girl helped us with riding gear and she was amazing! I wish that I could remember her name. Kyle also helped and explained the importance of all the safety gear (neck brace, knee guards) which I never knew about! I'm a single mother with limited knowledge just trying to get my son set up so he can ride. I never once felt like they were just trying to "sell" me something. I really felt like they were concerned that i was getting the best product for my money. They were exceptionally helpful and extremely knowledgable. I had several additional employees approach and offer to assist and they too were so nice - I can't tell you how impressed I was! Everyone was so polite and always had a smile! I will definitely be a life long customer! I just thought the manager and/or owner of this store should hear positive feedback reagrding his/her employees and the customer service being extended. Again, thank you for the awesome experience and I will see you again soon! "
By: Jen Fillmore, CA
Overall Rating:
Purchase:
Sales:
Service:
N/A
Finance and Insurance:
N/A
Accessories:
Parts:
N/A
"Should have purchased my R6 from Thousand Oaks Powersports after experiencing their service and parts department staff!!! Will not go anywhere else besides TO Powersports! All parts ordered, recevied within stated time frame, reasonable service prices, and great friendly staff!!!"
By: Hugo Simi Valley, CA
Overall Rating:
Purchase:
N/A
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"I love T.O.powersports and all the people that work there. they help me out so much and give me the best bikes and parts in town! Thousand Oaks Powersports are AWESOME!"
By: Tyler thousand oaks, DC
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Thousand Oaks Powersports is above all the best in the business. They have the knowledge and the inventory to handle it all. Their Service dept with Nick and Gary is the best and they bend over backwards to accomodate your needs. The parts dept knows their business with Ryan, Courtney, Gilbert and the rest of the crew they are eagar to help and make sure you get what you want at the best price and they don't oversell you. They have a great selection of bikes and gear. If you can't find it at TOPS I would be surprised. If you want it they will ordered it and its there fast. They have saved me many a time prior to a race and always come through. Thank you very much. I recommend them to everyone who loves motorsports!"
By: Terry Newbury Park, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"Thousand Oaks Power Sports has been such a pleasure to deal with! Rex assisted me with the purchase of my pink Buddy scooter via phone, and he treated me with the same high level of service even though we didn't get to meet face to face until the final sale. Paul Nielson is WONDERFUL~ cheerful and enthusiastic about 'all things scooter'... I cannot wait until I get to purchase my side car - I will definitely purchase from Thousand Oaks!!"
By: Sharon Burbank, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
By: Lana CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"My history with this dealership goes back a few years. It Started with the service and parts department. Nick and the guys are great. With them working on my sons KTM he was able to win 48 races in a row. When it came time for me to make a purchase, I knew immediatly where to go. Like I said earlier. They are my dealership. My salesmen, Victor and Paul were wonderful. Very helpful and a pleasure to work with. Anytime I hear of someone looking or interested in a purchase, or in need of repairs. I always recommend TO Powersports. Thank you again, I love my bike and look forward to doing business in the future. "
By: Mario Santa Clarita, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Recently I purchased a rear tire for my GSXR 600. The tread wore oddly and started showing cord very quickly. One call to TO Powersports and they assured me they would take care of me. The same day I took the bike down there and they examined it, determined it was a defect and replaced the tire (on my bike) the same day with no addtional costs! TO Powersports is the BEST! Kyle in parts and both Nick's in service were awesome! They know how to take care of their customers! I would and do refer people to TO Powersports."
By: Jason Camarillo, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"It is always a pleasure to do business with Thousand Oaks Powersports. Every department provides exceptional customer service; especially the service dept. John from the service dept. has been extremely helpful ever since I brought in my first bike. I just brought in my new bike today and both John and Sean were very accommodating and offered up great advice. I would highly recommend bringing your bike to be serviced by T.O. Powersports if you want to deal with honest, helpful, and awesome people. "
By: Trevor Thousand Oaks, CA
Overall Rating:
Purchase:
N/A
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"The Yahama V-Star 950 Tourer that I bought from TO Powersports was the first bike I ever bought. The staff there made the entire experience incredibly easy and enjoyable. I will recommend TO Powersports to anyone interested in looking for a motorcycle, or in need of parts or service. Thanks again for all the help."
By: Steve Quartz Hill, CA
Overall Rating:
Purchase:
Sales:
Service:
N/A
Finance and Insurance:
Accessories:
N/A
Parts:
N/A
"Great help , awesome people"
By: clayton thousand oaks, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Service is great!
I come here instead of Cal Coast even though it is a bit farther because they always have or can get what I need and don't rip you off.
"
By: Anonymous Camarillo, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"Thank you for the help in Barstow in the LA Barstow Vegas ride. I'm with VCMC and asked for help at Barstow from all the KTM riders near your trailer. I forgot to turn off my Baja Designs petcock the night before and when I filled up at the station it was pouring out the carb. Your crew figured it out and told me to ditch that one way plug I had installed on the top hose to make no more pressure. My mechanic Al Holley buys all my retro Yamaha motor parts from you because I still love to ride my 1997 WR250 2-stroke that is plated in CA. I would buy a 300 KTM if it had a license, but that's impossible to say the least. I still love 2 strokes after 40 years of riding them. Thanks again, Moto-Dave VCMC"
By: Dave
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"I just had my 2004 1200S Suzuki Bandit repaired and serviced. "Nick H" was my service representative and he did an excellent job in reviewing what needed to be done, and kept me informed on repair process. Your Service Staff does an excellent job. I also purchased oil and chrome cleaner and your Parts Staff, like Service, was personable and professional in handling my questions and purchase. Since you are the only remaining motorcycle dealer in Thousand Oaks, I hope that you focus on selling motorcycles that are in the range of owners within Thousand Oaks, and avoid over extending yourself by becoming a Ducati dealership or other high end bikes that most can not afford to purchase and service. Good example is KTM, great products, very pricey, and expensive to maintain. I hope you can shed this product line and focus on carrying Honda and Suzuki based on the demise of the Thousand Oaks Dealership. I plan on doing future business with your establishment.
Warmest Regards,
Randy Bliss"
By: Randall Agoura Hills, CA
Overall Rating:
Purchase:
N/A
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
"Thank you to all the staff for there kindness. Took my 12 yr son and wife to buy some handle bars for his bike and the guy asked why he needed them, my son had no answer, so I said "because the stock ones are no good". Your service guy went right with it and stated that he told his wife it was for saftey reasons. My wife thought it was funny and my son felt good about his new bars. We spent way more then I thought I would with the wife being there. Thanks for the good service, thanks for being nice and thanks for putting tires on sale. "
By: Steve Ventura, CA
Overall Rating:
Purchase:
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"Just got my dream bike 2010 530 XC-W Six Days !!!!!! Mike and Marcia made the whole deal sooooo smooth I will always be back in the future and so will my friend and family... Thanks JJ"
By: Jerry Ventura, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Thousand Oaks Powersports is the best dealership in Southern California. The best deals. They carry all the best products. And... The friendliest staff out there. Period!"
By: Chris Castaic, CA
Overall Rating:
Purchase:
Sales:
Service:
N/A
Finance and Insurance:
N/A
Accessories:
Parts:
"The store hours, along with its great-friendly employees, and wide variety of bikes, accessories, and clothing, makes Thousand Oaks Powersports a one of a kind store in California."
By: Rafael Santa Barbara, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Thousand Oaks Powersports has the best service that you can get from any motorsports store. I would highly recommend for riders to get their parts and accessories from Thousand Oaks Powersports."
By: Gilbert Simi Valley, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"great shop"
By: clayton Thousand oaks, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"hi sean cantrell told me"
By: kurtis newburypark, DE
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"don't know where to begin... Offering excellent value, excellent service, and open-7-days a week store is only a part of my very positive experience with your dealership.
But perhaps it is the in-person encounters with the staff that has made the real difference for me, and put you above all others.
Each and every time that I have visited your dealership, I have been treated as if I am your #1 customer - with a friendly smile, and lots of courtesy and with everyone seemingly so eager to help - what I can best describe as the most energetic, knowledgable, friendly staff... even when my invoice totaled less than a measily $ 3.00 ( yes - three dollars).
Or perhaps I can tell you about other times where I have visited your service department. There was no "attitude", no talking down, and no senseless waste of time. I was very pleased with the professionalism, quality of service, and the amazing value - above all, with how the staff went out of their way to find something that worked best for me.
The bottom line is.... If you need something, they probably have it - and if they don't, they can get it in stock - often in a day or two. I know, because I have a few vintage bikes... and they will give you excellent value for your money, unsurpassed professional service, while treating you, the customer, with the highest regards and respect.
So a BIG THANKS to you all - keep up the excellent work.
"
By: Edwin Camarillo, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"Gary in parts was very friendly and helpful in checking the availability of stock, comparing parts for me, and placing my order. I was suprised to recieve my two very hard to find clutch plates for my 26 year old scooter today, less than 6 days from the time I first called your superstore! I will return for all my future oem parts ordering. Thank you for the excellent service!"
By: Anonymous eugene , OR
Overall Rating:
Purchase:
Sales:
N/A
Service:
N/A
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
"We (3 separate families) have now purchased 6 bikes altogether from Thousand Oaks Powersports, and we return because of the service and care we receive. The staff (Vince, Rick, Gil, Joe, etc.) is helpful, knowledgeable, and courteous. We as a family will continue to come back in the future!
Best of luck!
-JD"
By: Anonymous Northridge, CA
Overall Rating:
Purchase:
Sales:
Service:
N/A
Finance and Insurance:
N/A
Accessories:
Parts:
N/A
"Great overall experience. happy to repeat business"
By: Kevin newbury park, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"Nick is outstanding at heading up the service dept. I've been coming to this service department for years and it's great to see Jeff has finally found a real customer advocate. Nick has gone above my expectations every time I've requested special help with my KTM, so I thought it's time to give him a customer commendation! I've been buying bikes off Jeff for many years and will always come back for my future purchases. This is a top notch dealer in my opinion, especially now that they have Nick! "
By: K T.O., CA
Overall Rating:
Purchase:
N/A
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
By: Tim Agoura Hills, CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"Over the past year I have purchased two motorcycles from Thousand Oaks Yamaha and I will never shop anywhere else. I purchased my first Kawasaki Street bike from those guys and I had a great experience. The Salesman didn't pressure me into anything and was very knowledgeable with all the bikes they carry. I bought a ZX-6 and they got me a really good price. The guys at the parts counter really helped me figure out what accessories best suited me. They had all the gear in stock and I didnt have to wait for anything. I was so pleased with the service I will never shop anywhere else again. Thanks for everything Thousand Oaks Yamaha."
By: Anonymous Thousand Oaks , CA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"The new website works great, I really like the parts fiche. I can locate the parts I need and order them online. I'll be in on Thursday to pick up my order.
Thanx,
Randy"
